Frequently Asked Questions

Frequently Asked Questions2019-08-24T21:07:55-04:00
How to wear a face mask properly?2020-05-02T14:35:56-04:00

Cloth face coverings should: fit snugly but comfortably against the side of the face be secured with ties or ear loops, allow for breathing without restriction. (CDC)

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How to use the face mask?2020-05-02T14:33:31-04:00

1st: Wash the face mask before use.

If possible. iron it as well.

The mask must fit snugly to your face, and not allow air at the edges. The better seal, the better filtration you’ll get.

Avoid touching the mask to adjust it in your face. When coming back to your home, remove the mask while avoiding to touch the front of the m ask (which is considered very dirty and possibly may contain viruses). And wash it. Make it ready for further use.

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How much protection can face mask give?2020-05-02T14:27:38-04:00

N95: 95% protection if you have a good seal (no air should leak around the mask).

Surgical mask: about 80% protection.

1 layer face mask 100% cotton gives the least protection. Multiple layers will give more protection.

1 layer face mask 100% flannel cotton: gives more protection than 1 layer of cotton.

Some of our face masks have Flannel (a thick cotton fabric). And an inner layer of pellon. Our masks give you protection while giving you the possibility to breath easily.

Our options:

2 layers face mask:

3 layers face mask:

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Is the face mask beneficial at all against coronavirus?2020-05-02T14:21:42-04:00

YES. Any mask or face covering is BETTER than nothing, according to CDC. Our face mask have 2 or 3 layers, and we are looking for ways to give you better and safer mask.

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Can face mask provide 100% protection?2020-05-02T14:17:39-04:00

No. Even N95 give 95% protection, if you wear it properly. So, you must respect the other authority recommendations, such as hand washing for 20 seconds, social distancing (we prefer to say “physical distancing”), stay at home, avoid crowd.

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How can I stay in the loop about special offers and deals?2019-10-31T04:45:57-04:00

Please join our VIP Program to stay connected to us. You can also follow us through our Social media pages links at the top or bottom of this page. Subscribe to our mailing list using the link below to receive our fashion tips, discount and promotion codes.

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How can I pay for my order?2019-10-31T04:39:05-04:00

You can pay via any standard credit card or debit card directly to this store. To do this, check the appropriate checkbox option at checkout. You can also pay using Paypal (even if you don’t have a Paypal account) using your credit/debit card or back account. Our preferred payment method is Paypal.

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How long will my order take to arrive?2019-10-31T04:32:57-04:00

Orders to the US take 3-7 working days. We usually ship within 24 hour.

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I have a question about a product on your store. How do I contact you?2019-10-31T04:31:04-04:00

You can use the Contact Us page to get in touch with us. You can use the Chat option on this page. If you are on facebook, you can contact us though our Facebook official page. Or you can email us. Leave us your email so we can get back to you as soon as possible.

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What if I want to return an item?2019-10-31T04:26:23-04:00

Modest101 operates a 14-day return policy. See the Returns and Refunds page for more information

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How do I change or update my order?2019-08-24T21:21:59-04:00

You can contact us before we ship your order in order to request change. However if the order is already shipped, you can consider returning it. Please check our return policy.

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How to track package?2019-08-24T21:12:48-04:00

Click here to track your order via the Modest101 website

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